ALL CLIENTS MUST CREATE AN ACCOUNT IN ORDER TO PURCHASE CLASS CREDITS AND REGISTER AND BOOK IN FOR CLASS. TO CREATE AN ACCOUNT, GO TO 'REGISTER'

WEAR COMFORTABLE CLOTHES THAT YOU CAN MOVE IN AND BE READY TO SWEAT!

REMEMBER TO BRING A MAT, TOWEL TO GO OVER YOUR MAT AND YOUR WATER BOTTLE! IF YOU DON'T HAVE ANY OF THESE, WE RENT THEM AT THE STUDIO.

WE HAVE MONTHLY RECURRING MEMBERSHIPS, AND PUNCH PASSES, WHICH CAN BE PURCHASED HERE

YES! THERE'S AN UNDERGROUND PARKADE AT CITY SQUARE MALL (ENTRANCE THROUGH CAMBIE OR ASH STREET). YOU WILL BE ISSUED A TICKET WHEN YOU ENTER, BRING THAT UP WITH YOU TO THE FRONT DESK AND WE WILL VALIDATE FOR 2.5 HOURS FREE PARKING!

WE UNDERSTAND THAT LAST MINUTE OBLIGATIONS DO COME UP, BUT PLEASE PLAN TO ARRIVE AT LEAST 15 MINUTES BEFORE CLASS BEGINS. IN ORDER TO PRESERVE TEH EXPERIENCE FOR EVERYONE ELSE, WE CANNOT ADMIT ANYONE WHO ARRIVES AFTER THE SCHEDULED CLASS START TIME.

OUR INTRO OFFERS ARE ONLY AVAILABLE TO FIRST-TIME GUESTS WHO LIVE IN GREATER VANCOUVER. PLEASE CHOOSE WHAT SUITS YOU BEST, AS YOU WILL ONLY BE ABLE TO PURCHASE ONE OF THESE NEW CLIENT SPECIALS!

WE UNDERSTAND THAT LIFE CAN GET CRAZY AT TIMES. TO AVOID LOSING YOUR CREDIT, RESERVED CLASSES CAN BE CANCELLED UP TO 8 HOURS PRIOR TO THE START OF CLASS.

IF CANCELLED WITH LESS THAN 8-HOUR NOTICE, YOU WILL LOSE THE CREDIT FROM YOUR PACKAGE.

WE DO NOT ACCEPT EMAIL CANCELLATIONS, SO PLEASE CANCEL YOUR RESERVATION THROUGH THE HOT YOGA 101 APP OR ON THE WEBSITE.

ALL SALES OF SERVICES ARE FINAL. ALL SERVICES ARE NON-REFUNDABLE, TRANSFERRABLE, OR EXCHANGEABLE. ALL SERVICES MUST BE PRE-PAID.

RETURNS OF RETAIL MERCHANDISE MUST BE MADE WITHIN 7 DAYS OF PURCHASE FOR A FULL REFUND. FOR EXCHANGES OR ACCOUNT CREDIT, RETURNS OF RETAIL MERCHANDISE MUST BE MADE WITHIN 30 DAYS OF PURCHASE. MERCHANDISE MUST BE UNWASHED, UNWORN, OR UNUSED WITH THE ORIGINAL HANGTAGS ATTACHED. PROOF OF PAYMENT MUST ACCOMPANY THE RETURN. FINAL SALE FOR ANY RETAIL ITEMS THAT WERE ON SALE.

THE STUDIO ETIQUETTE POLICIES ARE IN PLACE TO ENSURE THAT BOTH YOU AND YOUR FELLOW GUESTS HAVE THE BEST TIME. WE THANK YOU IN ADVANCE FOR RESPECTING OUR STUDIO GUIDELINES.

1. SHHHH.... DURING YOGA CLASSES. PLEASE RESPECT OTHERS BEFORE, DURING AND AFTER YOGA CLASSES. WE ALL LOVE CONNECTING WITH OTHERS, BUT WE KINDLY ASK THAT YOU SAVE THE CONVERSATIONS FOR THE CHANGE-ROOM OR IN THE LOBBY!

2. CLEAN UP AFTER YOURSELF AFTER CLASS...ESPECIALLY IF YOU SWEAT A LOT! PLEASE BRING AN EXTRA TOWEL TO WIPE UP YOUR SPOT SO THAT IT DOES NOT BECOME A SLIPPING HAZARD, AND SO THAT THE NEXT GUEST DOES NOT HAVE TO PUT THEIR MAT IN A SWEAT PUDDLE ;)

3. WE ALL LOVE OUR PHONES...BUT WE DO ASK THAT YOU LEAVE IT IN THE LOCKERS DURING CLASS SO THAT YOU CAN DISCONNECT AND DEDICATE THE HOUR TO YOURSELF. YOUR NEIGHBOURS WILL THANK YOU FOR IT AS WELL.